Use live chat to enhance team collaboration.
Mind Doodle’s integrated chat tool allows conversations to flow, connecting teams through contextual discussions about specific ideas or general project-wide discussions.
To start chatting, hover over an idea or click on it once to reveal the icon panel. Learn more about the icon panel.
Click on the chat icon, resembling a speech bubble.
Type your message into the text box at the bottom of the chat.
Use your keyboard to press enter or use your mouse to click the ‘Send’ icon, resembling a paper airplane, to send your message.
To edit a message you sent in chat, use your mouse to hover over the message and select the edit icon, resembling a pencil.
The message will re-appear in the text box, where you can make your edits.
Press enter or click send and the message will update.
To delete a message you sent in chat, use your mouse to hover over the message and select the delete icon, resembling a trash can.
You can re-share another team member’s message with your reply to improve context in a busy chat.
Hover your mouse over the message you want to share. Click on the arrow icon that appears.
You will see the message above the text box, where you can type your response. When you press enter, or click send, both your message and the shared messages will be sent together.
Send images and files
To transfer images and other files through, either:
- Drag and drop the file into the text box to automatically send it, or
- Click on the attach file icon, resembling a paper clip, on the left of the text box and select your file.
You can send emojis as you chat. Either use keyword shortcuts for common emojis, or choose from hundreds of emojis by clicking on the emoji icon.
Scroll using your mouse or use a keyword search to find and select the emoji you want to use.
When you share web links in your messages, these become automatically hyperlinked to help you and your team access the web pages with a simple click.
The unread message icon will appear in two places when you have an unread message.
- Next to the idea on the mind map
- At the bottom of the chat window when it is open
When you click on the unread message icon, you will be taken directly to that chat thread, where you can read and respond to the new message.
When you have been tagged in a message, an on-screen notification will pop-up to notify you. Click on the notification to see the message.
Alert other team members about an important message by tagging them.
To tag a team member, type @ followed by their username.
Alternatively, type @ and then select the user you wish to tag from the drop down list.
Navigating chat history
View all messages
To see all messages sent in your chat, hover over your central idea and click the chat icon.
Click on the lightbulb icon at the top of the screen.
This will reveal all chat threads for child ideas. Seeing as all ideas spread from the central idea, this reveals all messages in the Doodle.
You can also focus in on all messages in a particular section of your Doodle, by repeating this process from another parent idea.
Pin important messages that you want to make easy to find in the future.
Send a messages and hover over it, then click the pin icon. Once the message is pinned, you will see the pin icon underneath your avatar.
All pinned messages
View all pinned messages by opening the chat for your central idea, then clicking the pin icon at the top of the screen.
This will bring up results from pinned messages across all ideas connected to the central idea.
You can also focus in on all pinned messages in a particular section of your Doodle, by repeating this process from another parent idea.
Search chat history
Use the search icon, resembling a magnifying glass, located at the top of the chat window to search through messages and find information easily.
Type keywords into the search bar and use your keyboard to press enter or click the blue ‘Search’ button to being the search.
Your search results will display the most recent results at the top.
Switch chat threads
Easily switch between chat threads by pressing the arrow next to the idea title at the top of the chat window, then using the drop-down list to select the new chat thread you’d like to view.
Close chat window
When you’ve finished chatting, either click the X on the chat window or click the speech bubble icon at the top of the screen to hide the chat.
Our integration for Slack means you can connect a Slack channel with a Mind Doodle team to send and receive messages across platforms. Learn more about our Slack integration.